Baywatch 2025 Reveals Widespread Misuse of Disabled Parking Bays Across UK Supermarkets
During mid-July until 15th August people had the opportunity to complete a 5-minute survey each time they visited one of the following supermarkets - Tesco, Sainsbury’s, Asda, Morrisons, Aldi, and Lidl. It received 1,007 responses. Tesco was surveyed most frequently 32% overall, Morrisons least often but it still received over 100 surveys.
The survey's main intention was to reveal how extensively disabled bays are abused and misused while challenging parking operators to step up and improve their services. The survey also revealed information on other challenges Disabled people face and the number of EV charging bays per car park.
For many Disabled motorists, finding an available, properly managed and enforced parking bay remains a persistent challenge and Disabled people feel at risk of being judged or harassed, particularly those with hidden disabilities.
Dr Shani Dhanda summarises the need for change - “Accessible parking bays aren’t just a nice-to-have - they’re a lifeline. Without them, so many disabled people are shut out of everyday life, whether that’s getting to work, buying food, going to appointments, or just being part of their community. When bays are misused or not properly managed or enforced, it sends a really clear message that our access and independence aren’t a priority. Baywatch matters because it’s not just raising awareness - it’s holding people to account and pushing for real change.”
Results from some of the key areas of the survey are revealed below, the survey was split into two sections, a full report can be found on the campaigns page of DMUK’s website.
- Disabled bay misuse: The vast majority of the car parks reviewed had a minimum of one vehicle misusing the disabled bays.
- Unsurprisingly only a small portion of all car parks had no disabled bay misuse, 113 car parks (out of 860 for accuracy of results). Revealing that 86% of car parks had at least some disabled bay misuse.
- Highest recorded misuse - Asda had 97% of their car parks disabled bays being misused.
- Lowest recorded misuse - Aldi scored best although still relatively high at 77%
- EV bays:
- Highest percentage of accessible EV bays per car park - Tesco had the most accessible EV bays, Morrisons scored 2nd highest.
- Car parks with least EV bays of any type – Asda and Aldi
- Accessible parking bays per car park - 4-9 disabled bays were most common in the supermarkets surveyed, accounting for 30.29%.
- Cancelled supermarket trips - 79% have either had to source parking options elsewhere or had to cancel their trip to a supermarket entirely (57%).
- The experience of disabled bay users- 49% have felt watched or judged for using disabled bays, 27% at some point had received negative or intrusive comments, totalling 75% of all respondents.
- Inspections:
- 87% have never had their Blue Badge inspected by a civil enforcement officer.
- 93% would be happy for their Blue Badges to be inspected.
- Rights and responsibilities of the use of Blue Badges - 62% find the rights and rules of Blue Badges between councils confusing and not well communicated.
- In review of other private car parks, the majority of respondents (75%) thought that nearly all car parks did not have enough disabled bays. Hotels and motels scoring the highest frequency. It was also revealed multi-storey car parks & airports scored worst for the experience of accessibility issues, however overall scores were lower on this question.
DMUK’s Marketing & Campaigns Manager, Zoe Rush says: “The results are unfortunately not a surprise to us at Disabled Motoring UK, it is discouraging to see the numbers of misuse so high and to see such little evidence of change over the years, as well as such low numbers of accessible EV bays. Considering the Blue Badge system has been around for decades we’d like to see the scheme re-evaluated and ensure it fully serves the people it was designed to support.”
We encourage supermarkets to review this report and reflect on the impact these issues have on their Disabled customers, on their own revenue, and on the wider parking sector. Providing signage and parking bays is not enough in terms of providing reasonable adjustments for Disabled people. While operators likely comply with the Equality Act 2010 and the Private Parking Code of Practice, the results from the Baywatch survey demonstrates why this is not enough.
Besides appropriate accessible bay management, we also encourage parking operators and supermarkets to consider the Park Access accreditation and the Park Access EV accreditation based on PAS 1899). This accreditation ensures that the accessibility, security, provision and size of disabled bays are truly fit for purpose.
This year’s campaign has been supported by a range of organisations - Disability Rights UK, Transport for All, Independent Living, Phab, Allied Mobility, Motaclarity, Surewise, The Outdoor Guide, Euan’s Guide, AVC, Hidden Disabilities Sunflower & RAC